Q: Why is the connection blank when I start Secure CRT instead of showing the Athena Shortcut?
Answer
Only the account used to install Secure CRT has the Athena Shortcut automatically configured. All other accounts on the machine and most Windows Domain accounts will have to use the "Create Shortcut to Athena" tool in Start > Programs > Tools> MIT SecureCRT > Create Shortcut to Athena to add this setting to their configuration files.