Qualtrics FAQ (Frequently Asked Questions)

Overview

Qualtrics is an enterprise surveying tool, which is now available for use at MIT.

Several groups at MIT used Qualtrics before the campus-wide license was acquired. These groups are now covered under the campus-wide license, but maintain separate "brands", which allow them to administer their surveys and users separately.

Questions

Getting Started with Qualtrics

• How do I request a Qualtrics account?
• How do I request a Qualtrics account for an affiliate?
• How do I log into Qualtrics?

Using Qualtrics

• Qualtrics rules of use, best practices, and limitations
• How do I request greater permissions in Qualtrics?
• I need to reassign ownership of a Qualtrics survey
• What's the difference between collaboration and sharing in Qualtrics?
• Secure Participants' Files - Qualtrics security

Documentation and Training

Qualtrics Help Guide

The vendor also holds frequent training webinars: Webinar registration

Learn Qualtrics in 5 Steps online training

See Also

• Qualtrics Landing Page

Getting Help

For assistance with the central MIT "brand", please contact the IS&T Service Desk at helpdesk@mit.edu.

Not sure which brand you're using? When using the central MIT brand, the URL will begin with mit.qualtrics.com or mit.co1.qualtrics.com.)

For assistance with other DLC brands, contact your brand administrator.